Your Contacts

Manager QA & Operations

Thomas Thalmann

phone: +49 271 3841 157

email: Thomas.Thalmann@point.de

Technical Administration

Friedhelm Limburger

phone: +49 271 3841 199

email: license@point.de

QA & Support Engineer

Michael Cyrys

phone: +49 271 3841 0

email: support@point.de

Support request

Personal data: (fields marked with an asterisk are mandatory)

Salutation
Name*
Email*
Phone

Product information:

Product Name*
Version
Serial No.
Service Pack
Hot Fix

Server:

Operating system
Service Pack

Clients:

Windows Yes No

Apple Yes No

Unix/Linux Yes No

3rd party products: (z.B. NFS-Server)

Name of the product
Version

Connected Hardware:

Vendor(s)/Model(s)

Log Files:

Product Log File(s)
Windows System Event Log
Windows Application Event Log

Problem description*

I agree that my support request including all given personal information will be stored in a database for the purpose of porcessing and managing the support request.
Additionally I agree that, if necessary, my support request can be forwarded to partners or distributors of PoINT Software & Systems GmbH, who have corresponding support contracts or who sold the corresponding version, for the purpose of processing the support request.

Address

Eiserfelder Straße 316

57080 Siegen

phone: +49 271 3841 0

fax: +49 271 3841 151

email: support@point.de