PoINT Archiver

Version 5.1 with Service Pack 1

Build 350

README

General Information

Supported Devices

System Requirements

Contact Information

License Information & Disclaimer

General Information

Contents

Install PoINT Archiver

To install PoINT Archiver log in as a user which is a member of the local Administrators group and start SETUP.EXE from the distribution package. When installing a download version make sure you downloaded the correct 32 bit or 64 bit version corresponding to your operating system. The CD package contains both versions and the installer takes care of installing the right one.

Please note that PoINT Archiver requires a License Key which enables specific options. PoINT Archiver cannot be used without a valid License Key. The License Key can be entered during installation or at any later time.

During the installation process you can choose the components to be installed:
- Server Components
- PoINT VFS Agent
- PoINT TAFS Agent
- SUN ACSLS Support
- User Interface Components
- PoINT VFS Manager

By default, all components except of the "SUN ACSLS Support", will be installed. However, if you want to administer a PoINT Archiver installation from a client computer, you can uncheck the "Server Components" to install only the components required for the remote administration.
Also, if you do not plan to use Storage Vaults using PoINT TAFS or PoINT VFS as Data Source, you can uncheck the appropriate agents. Note that components can be added or removed later by means of the Add/Remove Software Control Panel applet or by starting SETUP.EXE again.

The component "SUN ACSLS Support" should only be installed if you plan to connect to a tape library using a SUN StorageTek ™ ACSLS Server. In this case, the SUN LibAttach Services must be installed prior to installing PoINT Archiver.

During the installation you will be prompted to enter a Configuration Key. This key is handed to you together with the software package. PoINT Archiver cannot be installed without a valid Configuration Key.

After the installation of PoINT Archiver the Administration GUI will appear and a wizard will guide you through some required settings.

User Rights

If you plan to administer PoINT Archiver using an account which is not a member of the Administrators group, you should add this account to the list of users which are allowed to administer PoINT Archiver using:

Setup PoINT Archiver > General > Manage User Accounts

After adding this account you can log in using the mentioned account and continue using PoINT Archiver.

Windows Server 2008
When installing on an operating system with User Account Control you need to start the Administration GUI one time with administrative privileges and explicitly add your user account to the list of users in the user management. This is necessary because by default only Administrators are allowed to connect, but administrative privileges are not active by default.

PoINT Storage Agent Service Account

During the PoINT Archiver configuration you will be prompted to enter an user account which will be used as account for the PoINT Storage Agent Service. The specified account must have access to the files you intend to archive and it must be able to log-on to remote computers if source data are located there. Also, it must be a member of the local Administrators group.

Recommended Directory Settings

During configuration of PoINT Archiver you will be prompted to specify directories for caching and for temporary images. The following configuration is recommended:

Database and PoINT VFS Write Buffer

This directory should be located on a different hard disk partition than the operating system. This can be the physical hard disk where the operating system is installed on, unless that disk is in heavy use by other applications.

Temporary Image Volumes

It is recommended to locate this directory on a dedicated fast hard disk.

Please note that all working directories shall be excluded from on access Virus Scanner software.

Compatibility with other PoINT Software

Under the following conditions PoINT Archiver can be installed together with other PoINT products on the same systems:

PoINT Jukebox Manager

PoINT Jukebox Manager 5.0 SP4 (or higher) is required for installation on the same system as PoINT Archiver. Note that it is not possible to install PoINT Archiver if an older version of PoINT Jukebox Manager has been updated to this version. Please contact support if this is the case on your installation.

PoINT Publisher NG

PoINT Publisher NG 1.0 (or higher) can be installed on the same server as PoINT Archiver. It is also possible that both products share the same CD/DVD/BD autoloader. In this case both products automatically synchronize usage of the device. I.e. if one product uses the device, the other product waits until it will be released and vice versa.

PoINT Publisher

PoINT Archiver can be installed on a system which has PoINT Publisher installed. But synchronisation of devices is not supported. The PoINT Archiver Service must be stopped before starting PoINT Publisher.

PoINT Storage Manager

PoINT Archiver cannot be installed on a system where PoINT Storage Manager is installed. Please contact support for information about possible upgrade scenarios.

Upgrading from a Previous Version

The following information do not apply when installing a service pack or hotfix which does not change the version number of PoINT Archiver.

Before upgrading your installation make sure that all Archive Volumes have been migrated to Archive Devices. Then deactivate all Storage Vaults and export the database and the System Key. The upgrade will replace your current version by the new version. The new version requires a new license key. After upgrading from a previous version, the Service Account for the PoINT Storage Agent Service must be specified again. All other settings will be preserved.

Storage Vaults will not be automatically activated after the upgrade. You need to activate them manually after installing the upgrade. Also note that client installations must also be upgraded after upgrading the PoINT Archiver server installation.

PoINT NetApp FAS Agent

The PoINT NetApp FAS Agent allows using a NetApp FAS as Data Source for a Storage Vault. This way it is possible to transparently archive and migrate files from a NetApp FAS volume to Storage Devices managed by PoINT Archiver. Besides the manual and the online documentation please also refer to the separate document "PoINT NetApp FAS Agent" which describes the functionality in detail. This document can be opened through the Start Menu entry of PoINT Archiver. The PoINT NetApp FAS Agent will be installed as a part of the PoINT Archiver Server Components. It is not possible to install it separately.

PoINT TAFS Client

Installation

The PoINT TAFS Client can be installed on client computers in the LAN if you want to locate the PoINT TAFS Data Source of Storage Vaults on these computers. The PoINT TAFS Client installation comprises the following components which will be installed on the client computer:

- TAFS Agent Service
- TAFS Client Configuration Tool
- PoINT Archiver Administration GUI

The TAFS Client install package can be found on the installation CD or in the PoINT Archiver installation directory in the subdirectory "TAFS Client Setup". To install the PoINT TAFS Client, copy the installation package to the client computer and execute SETUP.EXE with administrative privileges. After installation of the TAFS Client modules, you will be guided through the configuration of the TAFS Client installation.

Required System Settings

To allow communication between the PoINT TAFS Agent on the client computer and the PoINT Archiver Service, it is necessary to adjust the following system settings on the computer running the PoINT Archiver Service and on the computer where PoINT TAFS Client installation has been performed:

- "File and Printer Sharing" protocol must be enabled for local network connections
- "File and Printer Sharing" must not be blocked by a Firewall
- "Use Simple File Sharing" must be disabled

The option "Use Simple File Sharing" is enabled by default on Windows XP. To disable this option, open Windows Explorer and select Tools > Folder Options from the menu. Now select the property page "View" and uncheck this option.

PoINT VFS Drive Letter

If the PoINT VFS Agent has been installed as a software component, it will create the virtual drive letter which can be used to access Storage Vaults which are configured for the PoINT VFS Data Source. If you do not plan to use this functionality you can avoid creation of the drive letter by either not installing the PoINT VFS Agent component or disabling the PoINT VFS Agent Service using the Windows Control Panel.

Uninstall PoINT Archiver

Restore Data in PoINT TAFS Data Sources

Data in the PoINT TAFS Data Source of a Storage Vault will not be accessible after uninstalling PoINT Archiver or PoINT TAFS Client, unless purged files have been restored and the PoINT TAFS Reparse Tags have been removed.

This can be achieved using the PoINT TAFS Explorer Shell Extension, by means of the command "Remove TAFS Tags" in the context menu of the PoINT TAFS Data Source in the Windows Explorer. Note that the related Storage Vault must be active and purged data must be present in the configured Storage Device.

The command line tool "TagRemover" mentioned in the section "Command Line Tools" below, can also be used to remove the PoINT TAFS Reparse Tags. However, this tool does not retrieve purged files.

Remove the Software

Before starting the uninstallation of PoINT Archiver you should stop and deactivate all Storage Vaults.

Now open the Add/Remove Software Control Panel applet, find the entry for PoINT Archiver and click Change/Remove. In the following dialog select Remove All to uninstall PoINT Archiver from your system.

During the software removal you will be prompted to confirm remove of some directories. You can confirm this, if these directories have been solely used by PoINT Archiver.

Software Limitations

Maximal Number of Storage Vaults

PoINT Archiver supports up to 16 Storage Vaults.

Maximal Number of Archive Volumes per Storage Vault

The number of archive volumes per Storage Vault is limited to 15000. No further archiving operations will be possible if this limit has been reached.

Maximal Number of Devices

PoINT Archiver supports up to 20 devices (CD/DVD/BD Autoloaders, Single Drives, Libraries).

Maximal Number of Database Objects

The PoINT Archiver database can store about 1.000.000.000 objects (directories and file versions).

Archival/Migration Restrictions

Backup Data of PoINT TAFS Data Sources

It is recommended to perform a regular backup of all data in PoINT TAFS Data Sources. The backup application should be configured so that it does not backup file data of files which have been purged (i.e. are off-line), but that it stores the reparse points. In case of a failure of the hard disk, the backup can be restored to a new hard disk and the Storage Vault can be configured to use the new hard disk (see Move PoINT TAFS Data Source to a Different Hard Disk).

If no backup of the PoINT TAFS Data Source is present, the data can also be restored from the Storage Vault. But in this case it is necessary to create a new Storage Vault after restoring the data. All data will then be archived again to the new Storage Vault.

Restore PoINT TAFS Data Source to a Different Hard Disk

If a hard disk containing a PoINT TAFS Data Source has been replaced, PoINT Archiver cannot activate the related Storage Vault anymore. Therefore it is necessary to change the configuration of the Storage Vault accordingly. Before proceeding with the following steps, make sure the data of the PoINT TAFS Data Source has been restored from a recent backup to a directory with the same path name on the new hard disk.

Command Line Tools

No PoINT Archiver license is required to use the command line tools mentioned below.

TagRemover.exe

This command line program removes PoINT TAFS Reparse Tags which have been assigned to files by the PoINT TAFS driver. Note that the recommended method to remove PoINT TAFS Tags is to use the PoINT TAFS Explorer Shell Extension. See section"Uninstall PoINT Archiver" for details.

This program does not retrieve files which have been purged. However, if you plan to delete all files, you can use the command line switch /f to also remove tags from files which are off-line, i.e. have been purged. The files will then be accessible again, but do not contain any data (they are sparse).

Before starting the program make sure the PoINT Archiver Service has been stopped and the PoINT TAFS Filter Driver is not running. To stop the PoINT TAFS Filter Driver perform the following command on a command line and confirm if you will be prompted to also stop dependent services:

net stop pntvolflt

To remove PoINT TAFS Tags from all files in a folder, open a command line and change to the directory where PoINT Archiver is installed. Now enter "TagRemover" and specify the path to the directory as parameter. Note, that the path has to be enclosed by double quotes in case it contains spaces:

TagRemover "D:\TAFS Data Source"

Known Problems

Known Hardware Problems

Primera autoloaders may fail to load the last disc

Problem description:
After moving the last disc from the input bin to the drive, the autoloader keeps the drive tray open and stops. The 'Server Messages' dialog appears and indicates that the device has been stopped after a failure. A log file message indicates that multiple discs have been loaded.

Recovery:
Make sure only one disc has been loaded into the drive. If two discs have been loaded put one disc back into the bin.
Press the 'go' button in the device view to restart the autoloader.

Supported Devices

Contents

Supported Devices

This version of PoINT Archiver supports the following devices as Storage Devices. If your device is not in the list, refer to the information provided at www.point.de or contact PoINT Software & Systems (support@point.de).

Optical Jukeboxes

BD Jukeboxes

- ASACA AM50BD, AM100BD, AM250BD, AM750BD, AM1450BD
- DISC 1000 (15, 30, 45 or 105 slots)
- DISC 3000(U), 4000(U), 7000-510, 7000
- DISC Blu-safe® (See note)
- HIT NetzOn BD HMS 1035-15, 1035, 2105, 3350, 3560

UDO Jukeboxes

- DSM TERASTORE 4000 - 7600
- HP 10LC/C, 20LT/T, 20XT, 40fx, 80ex
- HP 125ex, 220mx, 700ux
- HP 20C, 40T, 40st, 80fx, 160ex, 300mx, 1000ux, 1100ux
- HP 80st, 160fx, 320ex, 600mx, 1900ux
- HP 100st, 200fx, 400ex, 700mx, 2300ux
- HP 60C, 120T
- HP 165st, 330fx, 660ex, 1200mx, 3800ux
- HP 100C, 200T
- HP 300st, 600fx, 1200ex, 2200mx, 7100ux
- PLASMON G64, G104, G164, G238, G438, G638
- PLASMON Gx24, Gx32, Gx72, Gx80, Gx134, Gx166, Gx174

Notes for DISC Blu-safe®

Using DISC Blu-safe® on 32 Bit Operating Systems
The separate DISC Blu-safe® software package must be installed and configured. The device will then be detected after selecting Detect in the Device Configuration Page of the PoINT Archiver Setup Dialog.

Using DISC Blu-safe® on 64 Bit Operating Systems
The USB to Serial driver which ships with the device must be installed and configured. Once the new virtual COM port has been created, it is necessary to modify the following registry values before the device can be detected by PoINT Archiver.

HKEY_LOCAL_MACHINE\SOFTWARE\PoINT\PoINT Archiver\Server
Value Type: DWORD
Value Name: SerDetectIds
Value Contents: 1

Value Type: DWORD
Value Name: SerDetectPorts
Value Contents: <port> (COM1: 1, COM2: 2, COM3: 4, COM4: 8, COM5: 16, ...)

Both values usually exist and are initially set to 0. If they do not exist, please create the values.
After setting the values select Detect button in the Device Configuration Page of the PoINT Archiver Setup Dialog.

CD/DVD/BD and UDO Single Drives

UDO Drives

- PLASMON UDO30E, UDO30I (FW A027, A028 have been tested)
- PLASMON UDO60E, UDO60I (FW T480 have been tested)

BD Drives

- LG BE06
- Matsushita BD SW-5582 (FW BZE6 has been tested)
- Matsushita BD SW-5583 (FW 1009)
- Optiarc BD-RW BD-M100A
- Pioneer BD-RW BD-R101A
- Pioneer BD-RW BD-R203
- Plextor BD-R PX-B900A
- Plextor BD-R PX-B920SA

CD/DVD-R Drives

- LG GMA-4020B
- LG GMA-4120B
- Matsushita BD SW-5582 (FW BZE6 has been tested)
- Matsushita BD SW-5583 (FW 1009)
- Matsushita DVD-RAM LF-D310
- Matsushita DVD-RAM LF-D521
- Matsushita DVD-RAM SW-9571
- Matsushita DVD-RAM SW-9572
- Matsushita DVD-RAM SW-9573
- Matsushita DVD-RAM SW-9575
- Matsushita DVD-RAM SW-9581
- Matsushita DVD-RAM SW-9582
- Matsushita DVD-RAM SW-9583
- Matsushita DVD-RAM SW-9585
- Matsushita DVD-RAM SW-9590
- _NEC DVD_RW ND-1300A
- Optorite DVD RW DD0201
- Philips DVDRW228
- Pioneer DVD-R DVD-R7322
- Pioneer DVD-R DVD-R7783
- Pioneer DVD-RW DVR-103
- Pioneer DVD-RW DVR-104
- Pioneer DVD-RW DVR-105
- Pioneer DVD-RW DVR-106
- Pioneer DVD-RW DVR-107
- Pioneer DVD-RW DVR-108
- Pioneer DVD-RW DVR-109
- Pioneer DVD-RW DVR-110D
- Pioneer DVD-RW DVR-110
- Pioneer DVD-RW DVR-111D
- Pioneer DVD-RW DVR-112
- Pioneer DVD-RW DVR-K11
- Pioneer DVD-RW DVR-K12
- Plextor BD-R PX-B900A
- Plextor BD-R PX-B920SA
- Plextor DVDR PX-504A
- Plextor DVDR PX-708A
- Plextor DVDR PX-712A
- Plextor DVDR PX-716A
- Plextor DVDR PX-740A
- Plextor DVDR PX-750A
- Plextor DVDR PX-755A
- Plextor DVDR PX-800A
- Plextor DVDR PX-810A
- Sony DVD RW DRU-500A
- Sony DVD RW DRU-510A
- Sony DVD RW DRU-530A
- Sony DVD RW DRU-700A
- Sony DVD RW DW-D22A
- Sony DVD RW DW-Q30A
- Sony DVD RW DW-U10A
- Teac DV-W50E
- Teac DV-W58D
- Teac DV-W5000E/S (FW 1.0A)
- Teac DV-W516E / GDM (FW M452)

Tape Devices

Tape Loader

- BDT FlexStor II
- Dell PowerVault (TL2000, TL4000)
- HP MSL G3 Series (MSL2024, MSL4048, MSL8096)
- HP MSL 6000 Series
- HP StorageWorks 1/8 G2
- IBM Tape Library (TS3100, TS3200)
- pivotstor AP Series Tape Library (TL2000, TL4000, TL8000)
- Qualstar TLS-8211/8222/8433/8466/88132/88264
- Qualstar RLS-8202/8204/8404/8236
- Qualstar RLS-8204/8244/8444
- Qualstar RLS-8560
- Qualstar RLS-85120
- Qualstar XLS-810160/810240/820500/832700/816110
- Quantum Scalar Series
- SUN StorageTek SL24/48
- SUN StorageTek ML500
- Tandberg Storage Loader 2U LTO
- Tandberg StorageLibrary T24

Tape Single Drives

- DELL PowerVault LTO5-140
- HP StorageWorks Ultrium (LTO-3/4/5)

SUN StorageTek™ ACSLS

PoINT Archiver supports StorageTek™ ACSLS (Automated Cartridge System Library Software). The SUN® LibAttach software version 1.4.2 has to be installed and configured on the Windows system. PoINT Archiver automatically uses the ACSLS server which is configured as default server in LibAttach. To enable support for StorageTek™ ACSLS make sure the appropriate support modules have been selected during installation of PoINT Archiver.

Supported tape technologies are LTO 2/3/4 and 5.

CD/DVD/BD Autoloader Devices

The following devices are supported on 32 bit operating systems only:

- LSK Alpha
- LSK Delta 3
- LSK Delta 5
- LSK Delta 7
- LSK Gamma 2
- LSK Gamma 4

- Primera Publisher II (tested with firmware: 1.25, 1.40)
- Primera Publisher Pro (tested with firmware: 1.16)
- Primera Publisher SE (tested with firmware: 1.23)
- Primera Publisher XR (tested with firmware: 2.07)
- Primera Publisher XR Blu (tested with firmware: 2.40)
- Primera Publisher XRP (tested with firmware: 4.05, 4.07)
- Primera Publisher Pro Xi (tested with firmware: 5.05)
- Primera Publisher Pro Xi2 (tested with firmware: 5.05)
- Primera Publisher 4100 Series and 4100 Xi

- TEAC Explorer 1 ("WP-55T") (up to 3 recorders, tested with firmware 1.46, 1.81)
- TEAC Polarstar ("WP-55B") with optional stacker WP-OP100 (1 recorder, tested with firmware 1.65)
- TEAC DiscSprinter ("WP-3150") (2 recorder, tested with firmware 0.83/MECOUNT, 0.84/UIF)

The following devices are supported on both, 32 and 64 bit operating systems:

- Rimage 2000i (tested with printer 'Rimage 480i')
- Rimage Amigo II
- Rimage Autostar II
- Rimage 3400 (tested with printer 'Everest 400')
- Rimage 5100N (tested with printer 'Everest-III')
- Rimage 5400N (tested with printer 'Everest 400')
- Rimage DL 5200
- Rimage DLN 5200
- Rimage Producer 6100N
- Rimage Producer 7100 / 7100N (tested with printer 'Everest-II')
- Rimage Producer 8100 / 8100N
- Rimage Protégé II (tested with printer 'Prism')

Driver Installation

Before you can use a device with PoINT Archiver you need to install the driver software which ships with the device. When installing the drivers make sure that you install only the required drivers (usually only the printer drivers), but not any support software which may conflict with PoINT Archiver operation. To do this you should connect the device and when the Windows New Device Wizard appears, insert the driver disk and let the Wizard automatically install the drivers.

Notes for LSK Autoloaders

These autoloaders are currently only supported on 32 bit operating systems.

Notes for Primera Autoloaders

These autoloaders are currently only supported on 32 bit operating systems.
If you plan to use multiple itentical Primera autoloaders on one system, please contact the Primera support for information how to configure the system appropriately.

Notes for TEAC Autoloaders

These autoloaders are currently only supported on 32 bit operating systems.
The following printer models are supported:

For the proper functioning of the Maintenance Mode of the autoloader the following must be obeyed:

When PoINT Archiver is running, the front power key is watched. If it is pressed, the system is requested to shut down. You will see a corresponding message on the front panel display as soon as the autoloader's current activity will be completed and then PoINT Archiver terminates and the system shuts down.

Please note:
The restart function (i.e. shutdown + restart) of the operating system does not work properly. The hardware unconditionally powers off after 5 minutes.

Notes for Rimage Autoloaders

PoINT Archiver depends on the services of the Rimage Software Suite to control the autoloaders. This version of PoINT Archiver supports OfficeNET Software Suite 8.0 and 8.1. The following software builds have been tested:

The Rimage server software must be installed and configured on the system where the autoloader is connected to. It is not necessary that this is the system where PoINT Archiver is installed, however, both systems must be connected through the Windows network.

When using a Rimage autoloader the following procedures are slightly different than documented in the manual:

Configuring a Rimage Autoloader
Open Setup PoINT Archiver > Devices > Add/Remove Devices and click on Remote Autoloader...
Specify the server and port settings and click on Next. Then select the device from the list and click Add. Now close the dialog and configure the device as described in the manual.

Configuring Bins
Bin and media type settings must be changed using the Rimage software. After changing these settings it is necessary to deactivate and reactivate the device in PoINT Archiver.
Please note that the device must be configured to use the FIFO mode in the Rimage software.

Handling 'Bin Empty' Conditions
When a bin is empty the Rimage server sends a notification which will be displayed in the Server Notification dialog as "An alert from a remote server is pending". After inserting new media you need to acknowledge this message.

System Requirements

Contents

Hardware Requirements

Intel Pentium based system or a compatible processor with at least 2.0 GHz (or a multi core processor). If the optional Encryption function is used a system with a Pentium 4 at 3.2 GHz (or a multi core processor) is required.

At least 2 GByte of RAM are required, 4 GByte or more are recommended.

Operating System

Supported operating systems for PoINT Archiver Server and PoINT TAFS Client:
- Windows Server 2008 SP2 and 2008 R2
- Windows Server 2003 SP2 and 2003 R2 SP2
- Windows 7 (Professional, Ultimate and Enterprise)
- Windows Vista SP2 (Business, Ultimate and Enterprise)
- Windows XP Professional SP3 (32 bit only)


Both, 32 bit and 64 bit (x64) versions of these operating systems are supported by the respective 32 bit or 64 bit versions of PoINT Archiver.
Note: This version of PoINT Archiver does not support CD/DVD/BD Autoloaders when running on a 64 bit operating system. Please contact your dealer for further information.

The .NET Framework 2.0 is required for the PoINT VFS and the PoINT TAFS Agents. The installation program will prompt to install the framework if it is not present.

Hard Disk

The installation hard disk must be formatted with NTFS. Also, the hard disk used to store images and the database must not be encrypted or compressed.

Program Files
The program files require about 100 MByte of hard disk space on the system partition.

Database
The database must be located on a NTFS formatted hard disk partition with sufficient space to store database entries for all archived files.
The following formula is an estimation for the required space for the database:

Database Size = 1024 Bytes * NumDirs
+ 256 Bytes * (NumDirs + NumFiles)
+ 36 Bytes * NumFiles

<NumDirs> and <NumFiles> are the total number of directories and files stored in the archive.

Examples:
- 1 million files and 10.000 directories will require about 315 MB hard disk space for the database.
- 10 million files and 100.000 directories will require about 3 GB of hard disk space for the database.

The database will automatically be increased in steps of 100 MByte, the initial size is 500 MByte.

Image Files
Archived data are first stored in a temporary image file on the hard disk before the image is migrated to the Storage Devices (Tape, Optical Disc). The temporary hard disk space will be released after successful migration of the image. While a Storage Vault Job Cycle is running it requires space for at least two temporary images and if PoINT Archiver is configured so that multiple Storage Vaults can be active in parallel, hard disk space for two images per Storage Vault is required.

Note: When archiving large files you must provide hard disk space for at least 32 of these files in the image directory.

PoINT VFS Agent
If the PoINT VFS Agent has been selected as a component during installation, it will create an directory and read cache with the initial size of 1 GByte in the database directory. Also, the PoINT VFS write buffer will be located in the database directory. This buffer must be large enough to store all files which will be written to a PoINT VFS Data Source at a time or which will be migrated from an External File System. Please refer to the online help for more information about recommended directory settings.

Compatibility with Virus Scanner Software

To avoid compatibility and performance problems it is strongly recommended to exclude all working directories of PoINT Archiver from on access Virus Scanners.

Contact Information

Address:
PoINT Software & Systems GmbH
Eiserfelder Str. 316
57080 Siegen, Germany

FAX:
+49 271 3841 151

E-Mail:
sales@point.de (sales and product related inquiries)
info@point.de (general inquiries)

WWW:
www.point.de

License Information
Possession, use, duplication or dissemination of this documentation as well as the software described in this documentation is authorised only pursuant to a valid written license from PoINT Software & Systems GmbH or an authorised sublicensor.

Disclaimer
PoINT Software & Systems GmbH believes the Information included in this publication is accurate as of the date of publication, it is subject to change without notice. PoINT Software & Systems GmbH is not responsible for any inadvertent errors. PoINT Software & Systems GmbH makes no representations that the use of its products in the manner described in this document will not infringe on existing or future patent rights, nor do the descriptions contained in this document imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.

A functioning storage workflow requires a well configured system environment with devices working free of faults and, if applicable, flawless storage media. Therefore it is of the essence that the user does backup all data by functions offered by PoINT software and/or (if required) by supplementary software products at adequate intervals (i.e. in accordance with the scope and frequency of changes), and thereby to facilitate the reinstatement of these data even in exceptional situations (i.e. in case of hardware malfunction).