PoINT Jukebox Manager

Version 8.0 with Service Pack 3

Build 371

ReadMe

General Information

Supported Devices

System Requirements

Contact Information

License Information & Disclaimer

General Information

Contents

Install PoINT Jukebox Manager

In case of a Service Pack installation please refer to the documentation of the Service Pack for detailed installation information. Before installing an upgrade, please export the current database and - if Data Protection has been enabled - save your System Key. Then stop the PoINT Jukebox Manager service, close the Administration Tool and proceed as described below:

To install, start the file SETUP.EXE from the distribution medium and follow the instructions. PoINT Jukebox Manager automatically detects supported iSCSI, SCSI, FireWire and FibreChannel jukeboxes. RS232 jukeboxes will be detected if they are connected on COM1 or COM2 and have either ID 0 or ID 1. Please refer to the documentation how to install other serial jukeboxes.

PoINT Jukebox Manager needs a 'License Key' for full functionality. Please contact your dealer under reference to Serial Number and Product Key (displayed under the menu Server > Settings > License).

Note:
The default drive letter for the virtual jukebox volume is Z:. You can change the drive letter using the Administration Tool. (Menu: Server > Settings > File System)

Removable Storage Service

The Removable Storage Service should be deactivated, because it would claim changer devices so that they will not be detected by PoINT Jukebox Manager. To stop and deactivate the Removable Storage Service, open Control Panel > Administrative Tools > Services. Now double click on "Removable Storage", select "Disabled" as Startup type and reboot the computer.

Other Jukebox Management Software

If you have other Jukebox Management Software installed on your computer, it is recommended to uninstall this software before installing PoINT Jukebox Manager. If this software is running concurrently, PoINT Jukebox Manager may not work as expected.

Please note that stopping this software will not help. It is necessary to either deactivate all modules belonging to this software AND reboot your computer or to uninstall this software AND reboot your computer.

Uninstall PoINT Jukebox Manager

Before uninstalling the software, make sure all cached data have been flushed to optical disc. You should also delete all virtual jukeboxes, unless you plan to re-install PoINT Jukebox Manager later.

Now stop the Jukebox Manager Service if it is running:
Start the Administration Tool and select Server > Stop Jukebox Manager Service

To start the uninstallation, open Control Panel > Add/Remove Software and select PoINT Jukebox Manager and follow the instructions. If the uninstall prompts to reboot the system, you should do this, before installing any new software.

Because PoINT Jukebox Manager permanently removes the drive letters for the drives in the jukebox, you need to manually assign the drive letters again after uninstallation. Drive letters can be assigned using the Windows Disk Administrator.

Depending on the configuration settings, PoINT Jukebox Manager may also disable system devices for jukebox drives. That's why you may need to enable such devices after uninstalling PoINT Jukebox Manager. Devices can be enabled using the Windows Device Manager.

Note:
If software updates have been installed, the uninstall program may not remove files from the installation directory which have been added by an update. To ensure the software will be completely removed, please manually remove the installation directory if it still exists after performing the uninstallation.

Device Driver Configuration

Changer Device Drivers

PoINT Jukebox Manager is able to detect and access SCSI and FibreChannel jukeboxes whether a changer device driver for the jukebox is installed or not. However, if a changer device driver is installed and the device is marked as active in Windows Device Manager, the Removable Storage Service must be disabled. Otherwise, if the changer device is active and Removable Storage is running, PoINT Jukebox Manager will not see the jukebox because it will be claimed by the Removable Storage Service.

Access to FireWire jukeboxes is only possible if a changer device driver has been installed and the device is marked as active in Windows Device Manager. The Removable Storage Service must be disabled.

Jukeboxes which are connected through a serial line must not have a device driver installed.

Drive Device Drivers

PoINT Jukebox Manager uses the Windows device drivers to support ISO9660/Joliet and the PoINT CD Audio File System. By default the Windows device drivers are enabled for CD/DVD/BD drives and disabled for MO/UDO drives. The setting can be changed in the Jukebox properties dialog. After changing this option, Jukebox Manager starts or stops the associated Windows devices depending on the selected option.

Note:
Device drivers for FireWire, USB and SATA drives must not be deactivated. Jukebox Manager will not detect such drives if the drivers are disabled.

Limitations

Configuration Limitations

- Maximum read/directory cache size: 2 TByte
- Maximum number of media per virtual jukebox: 1000 (12000 total)
- Number of simultaneously supported jukeboxes: 10
- Number of simultaneously supported drives: 192
- Total number of simultaneously supported devices: 256 (jukeboxes, virtual jukeboxes, CD/DVD changer, stand-alone drives)
- The number of media in a Volume Set is limited to 15.000

Write Cache Limitations

When using the file based write cache for UDF volumes, the following
restrictions apply:

- It is not possible to rename non-empty directories. If it becomes necessary to rename a directory, you should temporarily set the volume to the"RAM Cache" caching mode.
- The maximum file path length is limited to 240 characters less the name length of the specified write cache directory.
- PoINT Jukebox Manager cannot exactly calculate the disc space which will be required for a particular file on the optical disc. Thus it calculates an estimation which will be slightly higher than what will really be allocated when writing the file to the optical disc. This may lead PoINT Jukebox Manager to report that the disc is full, but after flushing the whole write cache to the disc, more data can be written to this disc. This overhead depends on the media type and of the average size of the files. On rewritable media it may vary between 1 through 5% and on write once media up to 10% of the current write cache contents.

Default Network Shares

PoINT Jukebox Manager creates two default network shares:

Jukebox

This share points to the virtual jukebox drive letter (Z: by default) and allows full access for everyone. You need to adjust the permissions for this share to restrict access to specific users.
To avoid automatic sharing of the root directory, set the share name in Server > Settings > File System to an empty string and remove the share using Windows Explorer.

PoINT_SP.DIR

This share points to the specified image directory and will be created with full access for everyone. The share is used to transfer CD/DVD images from client installations to the server installation and to allow clients to view the log file.
You can limit access to this share by either adjusting share permissions or file (NTFS) permissions for this directory. You can also avoid sharing of this directory by first manually removing the share and then creating the following registry value:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\jbxServer\Parameters
Value Type: DWORD
Value Name: DsblShareImagePath
Value Contents: 1

Supported Media Types

This version of PoINT Jukebox Manager supports the following media types:

Support for specific media types must be enabled by a license key.

UDF Support

This version of PoINT Jukebox Manager supports read and write of random access media types (BD-RE, DVD-RAM, MO and UDO) according to the UDF revisions 1.02, 1.50, 2.01 and 2.5 (BD-RE only).
Write once media (CD-R, BD-R, DVD-R/W, DVD+R, MO/WORM, UDO/WO) are supported using UDF revisions 1.50, 2.01 and 2.60 (BD-R only). All random access media types can optionally be formatted using these sequential file systems. CD/DVD-RW media are handled like CD/DVD-R media, but additionally they can be erased.
PoINT Jukebox Manager can read all UDF revisions up to 2.60 on all supported media types.
Note: UDF revisions 2.50 and 2.60 are not supported with Dynamic Image Recording or Mirroring.

Error Recovery

After a write failure to a UDF volume, the volume will be marked as read only. Further read requests to the volume will be accepted, but write requests will be rejected.
To repair the volume, execute the command "Rescan" for the related slot (in case of a single disc) or "Incremental Rescan" for the Volume Set if the write failure occurred on a Volume Set disc.

After repairing the UDF file system it may be necessary to re-write files which have not been correctly written due to the write failure.
Because the default settings do not allow overwriting of files on write once media (CD-R, DVD-R, MO/WORM or UDO/WO), the setting "Write Access for Write once Media" in Server > Settings > File System must be set to "Append, overwrite (no delete)" before re-writing the files.

Data Verification

Because CD/DVD-R drives do not support verification for written data, PoINT Jukebox Manager performs data verification by default to increase data security. This means data which have been written to optical disc, will be read back and compared with the original data.
This option can be disabled in the Administration Tool: Server > Settings > Advanced

Dynamic Image Recording

CD-R, DVD-R and DVD+R media do not provide a hardware implemented defect management nor do they provide a drive supported verification. This hardware based drawback is compensated by a software mechanism called "Dynamic Image Recording" implemented in PoINT Jukebox Manager. The purpose of this mechanism is to improve the reliability of the recording process for these media.
Dynamic Image Recording is the recommended method for CD/DVD and also for BD media and therfore is the default setting in PoINT Jukebox Manager. Refer to the manual and to the online help for more information.

Thin Provisioning

By default each writable disc which has been formatted using Dynamic Image Recording occupies as much hard disk space as its capacity. To avoid this overhead, a so called 'thin provisioning' mode is available which requires only slightly more space as is needed for the data which have been written to the disc yet. To enable this mode create/modify the following registry value before formatting the disc:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\jbxServer\Parameters
Value Type: DWORD
Value Name: DirEnableSparse
Contents: 1 (enabled) / 0 (disabled)

Thin provisioning is disabled by default. Please note that it is the responsibility of the application or the user to ensure that there is sufficient hard disk space while writing to the media. If writing to a Dynamic Image fails due to insufficient hard disk space, the disc will be marked as 'write protected' and it must be repaired by means of a rescan command.

PoINT CD Audio File System

PoINT Jukebox Manager installs a File System Driver which represents Audio Tracks on Audio CDs as wave files (*.wav). The Audio File System has been tested with many different drives, but there are also drives which do not support the required functionality.
If not all drives in your jukebox are supported by the CD Audio File System, you can disable the File System for these drives, using the drive properties dialog box in the Administration Tool.

Backup of the PoINT Jukebox Manager Databases

The recommended way to backup the database contents is to regularly export the database contents and to backup the exported database file.
However, it is also possible to backup the PoINT Jukebox Manager databases directly by using a 3rd party backup software. Please refer to the online help for detailed information about backup of the database.

Command Line Tools

PoINT Jukebox Manager installs the following command line tools into the installation directory. To start these tools, open a command line and change into the Jukebox Manager installation directory. Alternativly, add the Jukebox Manager installation directory to your PATH environment variable.

jbmcmd.exe

This tool provides an command line interface which allows to perform media and jukebox operations without starting the Administration Tool. The tool allows addressing of jukeboxes either through their name (j JUKEBOX) or their unique ID (j @8). Both information will be returned when querying jukebox information:
jbmcmd query jukeboxes

Execute the tool with help as parameter to get a list of all available commands and options:
jbmcmd help

Other examples:
jbmcmd server jbx_server query volumes
jbmcmd query volumes notable separator=,
jbmcmd enable j @8 m1
jbmcmd export j JUKEBOX m1 s1-5

The output format of the query command can be customized by specifying the table width, columns, sortorder (sort) and the text which will be used as separator for the columns. Defaults will be used if either setting has been omitted.
The tool detects if it outputs to the console and adjusts the table width accordingly, unless specified otherwise on the command line.

Note:
jbmcmd does not yet support the following functionality:
- Volume Sets (it is only possible to activate and deactivate by ID)
- Dynamic Image Recording
- Mirroring

jbxfinfo.exe

This tool can be used to query the location of files in a Volume Set. You can specify a directory or a file on a Volume Set as parameter and the tool reports the media where the files are. Start the tool without parameters for additional command line parameters.

vscopy.exe

This tool can be used to copy contents of Volume Sets to the hard disk if the Jukebox Manager Service is not running. This tool must not be run while the Jukebox Manager Service is running.

On the command line specify the drive with a Volume Set disc and optionally a directory or file on the disc. As second parameter specify a hard disk directory to copy the files to. The files will be restored with their full path names appended to the specified hard disk directory. This tool also restores spanned files. To do this insert all media which contain parts of the file and restore the whole media or only the file you are interested in.
Note that vscopy creates a second directory with the extention '.map' which stores Volume Set meta data. This directory should be kept until all media have been restored.

Start the tool without parameters to get a list of command line parameters.

No Jukebox Manager license is required to use this tool. Also, this tool does not require the server components and will also be installed when performing a client installation.

Known Problems

Hardware Problems

Pioneer BD-RW BDR-208M and other BD drives
Some drives may select a recording speed for BD media which is too high and then fail to correctly write to the disc. To avoid this, either limit the recording speed by means of the settings dialog of PoINT Jukebox Manager or force PoINT Jukebox Manager to automatically limit the recording speed according to the capabilities of particular media by creating or modifying the following registry value:

HKEY_LOCAL_MACHINE\SOFTWARE\PoINT\PoINT OpticalArchive\Parameters
Value Type: DWORD
Value Name: SpeedFiltering
Contents: 1 (0 is default)


If this value is set to 1, PoINT Jukebox Manager automatically limits the recording speeds for BD media.
After changing this value, it is necessary to stop and restart the PoINT Jukebox Manager service.

LG BH10LS30
The LG BH10LS30 shows a problem in tested FW L101 during BD writing resulting in a recording error which is most probably caused by an error in the defect management implementation of the drive. The verification function of PoINT Jukebox Manager (enabled by default) detects and reports this error. It is recommended to apply Dynamic Image Recording which improves the error handling and which can handle possible further drive defects. In combination with enabled Dynamic Image Recording it is recommended to disable the Defect Management function for this drive. In addition, if Defect Management is enabled, the drive reports a wrong number of used defect entries.
Note: For further and more detailed information regarding the defect of the LG BH10LS30 (e.g. further affected FW levels) and information on a solution please contact the responsible provider of the drive.

Matsushita BD SW-5582
A problem exists in the integrated Defect Management functionality of the drive with 50GB BD-R media. This problem increases the possibility of an unrecoverable recording error. To our knowledge and according to our test results it does not affect consistency and readability of the medium nor does it cause data loss. In such a case previously recorded data are still readable.
In addition the drive reports a wrong number of defects for 25GB and 50GB BD-R media. This number is logged in the PoINT Jukebox Manager log file. According to our experience reliability of the recording process is not affected by the incorrect reporting.
Please contact the manufacturer of your hardware regarding details about the problems and availability of a new firmware revision solving these problems.

Pioneer DVD-ROM D-7563
If multiple of these drives are connected to the same SCSI bus, you may experience SCSI timeout failures. This problem has been observed with firmware revision 1.04.
To workaround this problem, the drives must be connected to a separate SCSI bus, e.g. one bus for the changer, one bus for the DVD-R drives and one bus for the DVD-ROM drives. Additionally, the option "Enable Disconnection" must be disabled for all DVD-ROM drives in the SCSI BIOS.

Software Problems

* SCSI throughput of UDO drives very slow when running Jukebox Manager for for the first time.
On some systems the UDO drives will be forced into ASYNC SCSI mode after a communication problem with the Windows disk driver. In this case the reported throughput in the log file is about 1500 KByte/s. Because Jukebox Manager disables the Windows driver at first start, it is sufficient to reboot Windows to get the maximum throughput.

* Low disk space notification
When only using read only media in the jukebox, the total free space on the virtual jukebox volume is 0. This leads to a "low disk space" notification from Windows Explorer, which repeatedly pops-up.

Please refer to Microsoft Knowledge Base article 285107 for more information.

The following registry value can be used to disable free space notifications for the current user for ALL drives:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Value Type: DWORD
Value Name: NoLowDiskSpaceChecks
Contents: 1

This change is valid after the next log in.

* Network time out on client computers
The LanManager assumes that a connection to a server is broken if it does not receive an answer within a time out interval. If multiple clients try to access different media, it is possible that the requests cannot be satisfied within the default time out interval.

To increase this value on clients computers add or change this registry value of type DWORD:
\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters\SessTimeout

The value SessTimeout specifies the time out in seconds. Set this value to at least 300. If you are still experiencing network time out errors you may need to increase this value.

After changing this value it is necessary to reboot Windows.

* PoINT Jukebox Manager fails to scan media and the log file contains error messages similar to this:

Reading disc "Jukebox 1\Slot 1" in drive 1 (\Device\CdRom1) failed: 5
(Access is denied.)

This may happen if you used the Security Configuration Editor and enabled the option "Restrict CD-ROM access to locally logged on user only". To solve this problem, either disable the mentioned option or use REGEDIT to clear the value manually:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Find the value 'allocatecdroms' and set it to 0. Now reboot.

Supported Devices

Contents

This version of PoINT Jukebox Manager supports the devices listed below. If your device is not in the list, refer to the information provided at www.point.de or contact PoINT Software & Systems GmbH.

Jukeboxes

CD/DVD Jukeboxes

- ASACA AM250DVD, AM750DVD, AM1450DVD (opt. double sided)
- ASM CDR-xxx, Series 1000, DVD Series (opt. double sided)
- ASM Zeta
- BDT QuikStor-72, QuikStor-162
- CYGNET ID100
- DISC NSM CDR 100, NSM Mercury
- DISC NSM Satellite, NSM2000
- DISC NSM3000(U), NSM4000(U), NSM6000, NSM7000(U) (opt. Capacity Doubler)
- GRUNDIG GMS-1035, GMS-2105, GMS-3280, GMS-3560
- JVC MC-1x00, MC-2x00, MC-7x00, MC-8x00 (opt. Flipping Mechanism)
- KODAK CD Library 54, CD Library 144
- KUBOTA BA-xxx (opt. double sided)
- KUBOTA DJ20/40 DX
- PIONEER DRM-1004X / DVD-1004V
- PIONEER DRM-5004
- PIONEER DRM-3000, DRM-7000 (opt. Flipping Mechanism)
- PLASMON D-120, D-240, D-480 (opt. Rotation Station)
- PLASMON Enterprise D-875, D-1525, D-2175 (opt. Rotation Station)
- PowerFile C200, R200, R200DL (Requires device driver software)

BD Jukeboxes

- ASACA AM50BD, AM100BD, AM250BD, AM750BD, AM1450BD
- DISC 1000/3000/4000/7000 (1)
- DISC ArXtor 1000/4000/7000
- DISC Blu-safe® (2)
- HIT NetzOn BD HMS 1015, HMS 1035, HMS 2105, HMS 3350, HMS 3560
- ISDM INFOBANK i105, i560
- JVC MC-8x00
- Panasonic DataArchiver (Tested Software Version: 01.91.02 Rev. 0629)

(1)
Robotic also supported using SCSI to USB converter. Tested products:
RATOC Systems, Inc.; USB2.0-UltraWide SCSI Converter U2SCX-LVD
Drives are also supported by SAS connection. Tested products:
LSI Logic SAS1068

(2)
- On 32 bit operating systems: DISC Blu-safe driver software must be installed.
- On 64 bit operating systems: It is necessary to install the USB-Serial Driver which is shipped together with the DISC Blu-safe® device. Please refer to the documentation of the driver software for installation information. After installing the USB-Serial Driver use the Windows Device Manager to determine the COM port which has been assigned to the USB Serial Port. Then start the PoINT Jukebox Manager Administration Tool and select Install > Serial Jukebox. In the next dialog select the correct port number and specify 1 as ID for the jukebox. Finally click OK to start detection of the device.

MO/UDO Jukeboxes

- ASM ASM20 - ASM150, ASM1100 - ASM1400
- DISC D20, D40
- DISC D9-150U, D9-245, D9-280U, D9-340U, D9-525, D9-525U, D9-1050
- DSM TERASTORE 1800
- DSM TERASTORE 4000 - 7600
- HP 10LC/C, 20LT/T, 20XT, 40fx, 80ex
- HP 125ex, 220mx, 700ux
- HP 20C, 40T, 40st, 80fx, 160ex, 300mx, 1000ux, 1100ux
- HP 80st, 160fx, 320ex, 600mx, 1900ux
- HP 100st, 200fx, 400ex, 700mx, 2300ux
- HP 60C, 120T
- HP 165st, 330fx, 660ex, 1200mx, 3800ux
- HP 100C, 200T
- HP 300st, 600fx, 1200ex, 2200mx, 7100ux
- PLASMON M20, M32, M52, M104, M156, M258, M500
- PLASMON G64, G104, G164, G238, G438, G638
- PLASMON Gx24, Gx32, Gx72, Gx80, Gx134, Gx166, Gx174

SCSI CD-ROM Changer

- NAKAMICHI MJ4.8, MJ-5.16S
- PIONEER DRM-624X, DRM-6324X

Off-line Devices

- HIT NetzOn OfflineCube
- HIT NetzOn OfflineRack

Drives

CD/DVD-ROM Drives

- Drives of the supported CD/DVD jukeboxes and in addition MMC compatible drives are supported.

MO/UDO Drives

- HP 30ux
- HP 1300t, 2600fx, 5200ex, 9100mx
- Plasmon MOD910E
- Plasmon UDO30E, UDO30I (Rev. A027, A028 have been tested)
- Plasmon UDO60E, UDO60I (Rev. T480 have been tested)
- Sony SMO-F541, SMO-F551, SMO-F561

BD Drives

- LG BE06
- LG BH10LS30 (FW L101 has been tested) (See notes)
- Matsushita BD SW-5582 (FW BZE6 has been tested) (See notes)
- Matsushita BD SW-5583 (FW 1009)
- Matsushita BD SW-5584
- Matsushita LKM-KB12 (ADA Drive)
- Matsushita LKM-KB23 (ADA Drive)
- Optiarc BD-RW BD-M100A
- Pioneer BD-RW BDR-101A
- Pioneer BD-RW BDR-203
- Pioneer BD-RW BDR-206
- Pioneer BD-RW BDR-206M
- Pioneer BD-RW BDR-207M (FW 1.20 has been tested)
- Pioneer BD-RW BDR-208M (FW 1.10 has been tested) (See notes)
- Pioneer BD-RW BDR-209M (See notes)
- Pioneer BD-RW BDR-PR1 (Including support for error rate measuring capabilities)
- Plextor BD-R PX-B900A
- Plextor BD-R PX-B920SA

BD Drive Performance Tuning
Depending in the usage scenario and the drive, the performance for incremental recording to BD-R media can be increased by using a larger RAM cache than is used by default. The RAM cache of PoINT Jukebox Manager can be increased by creating/changing the following registry value:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\jbxServer\Parameters
Value Type: DWORD
Value Name: OaUseBigCache
Value Contents: 8000000 hex (Cache Size in Byte)

The value '8000000 hex' indicates 128 MByte which is the maximum supported value. The minimal value is 20 MByte (1400000 hex). If the registry value is not present, PoINT Jukebox Manager uses a cache size of 40 MByte. Please note that PoINT Jukebox Manager allocates the specified cache twice per drive.
Restart the Jukebox Manager Service after changing this value.

CD/DVD Drives

- Hitachi GF-105x
- Hitachi GF-205x
- HL-DT-ST DVDRAM GMA-4020B
- HL-DT-ST DVDRAM GMA-4120B
- HL-DT-ST DVDRAM GSA-4167B
- HL-DT-ST DVDRAM GSA-H10N/L
- HL-DT-ST DVDRAM GSA-H12N/L
- HL-DT-ST DVDRAM GSA-H42N/L
- HL-DT-ST DVDRAM GSA-H55N/L
- LG GMA-4020B
- LG GMA-4120B
- LG GSA-4167B
- LG GSA-H10N/L
- LG GSA-H12N/L
- LG GSA-H42N/L
- LG GSA-H55N/L
- Matsushita BD SW-5582
- Matsushita BD SW-5583
- Matsushita DVD-R SW-9501 (*)
- Matsushita DVD-RAM LF-D310
- Matsushita DVD-RAM LF-D521
- Matsushita DVD-RAM SW-9571
- Matsushita DVD-RAM SW-9572
- Matsushita DVD-RAM SW-9573
- Matsushita DVD-RAM SW-9575
- Matsushita DVD-RAM SW-9581
- Matsushita DVD-RAM SW-9582
- Matsushita DVD-RAM SW-9583
- Matsushita DVD-RAM SW-9585
- Matsushita DVD-RAM SW-9590
- _NEC DVD_RW ND-1300A
- _NEC DVD+RW ND-2100A
- _NEC DVD+RW ND-2110A
- _NEC DVD_RW ND-2300A
- _NEC DVD_RW ND-2500A
- _NEC DVD_RW ND-2510A
- _NEC DVD+-RW ND-2510A
- _NEC DVD+RW ND-3100A
- _NEC DVD+-RW ND-3450A
- _NEC DVD_RW ND-3500A
- _NEC DVD_RW ND-3520A
- _NEC DVD_RW ND-3530A
- _NEC DVD+-RW ND-3530A
- _NEC DVD_RW ND-3540A
- _NEC DVD_RW ND-3550A
- _NEC DVD_RW ND-3551A
- _NEC DVD+-RW ND-3650A
- _NEC DVD_RW ND-4550A
- _NEC DVD_RW ND-4551A
- _NEC DVD+RW ND-5100A
- _NEC DVD+RW ND-6100A
- _NEC DVD_RW ND-6650A
- _NEC DVD_RW ND-6750A
- _NEC DVD_RW ND-6751A
- _NEC DVD_RW ND-7550A
- _NEC DVD_RW ND-7551A
- Optiarc DVD RW AD-5170A/S
- Optiarc DVD+-RW AD-5170S
- Optiarc DVD RW AD-5173A/S
- Optiarc DVD RW AD-5540A
- Optiarc DVD+-RW AD-5540A
- Optiarc DVD RW AD-5543A
- Optiarc DVD RW AD-5630A
- Optiarc DVD RW AD-5633A
- Optiarc DVD RW AD-5910A
- Optiarc DVD RW AD-5913A
- Optiarc DVD RW AD-7170A/S
- Optiarc DVD RW AD-7173A/S
- Optiarc DVD RW AD-7540A
- Optiarc DVD RW AD-7543A
- Optiarc DVD RW AD-7630A
- Optiarc DVD RW AD-7633A
- Optiarc DVD RW AD-7910A
- Optiarc DVD RW AD-7913A
- Optorite DVD RW DD0201
- Philips DVDRW228
- Philips DVD+-RW DVD8801
- Pioneer BDR101A
- Pioneer DVD-R DVD-R7211 (*)
- Pioneer DVD-R DVD-R7322
- Pioneer DVD-R DVD-R7783
- Pioneer DVD-R DVR-U201 (*)
- Pioneer DVD-RW DVR-103
- Pioneer DVD-RW DVR-104
- Pioneer DVD-RW DVR-105
- Pioneer DVD-RW DVR-106
- Pioneer DVD-RW DVR-107
- Pioneer DVD-RW DVR-108
- Pioneer DVD-RW DVR-109
- Pioneer DVD-RW DVR-110D
- Pioneer DVD-RW DVR-110
- Pioneer DVD-RW DVR-111D
- Pioneer DVD-RW DVR-112
- Pioneer DVD-RW DVR-K11
- Pioneer DVD-RW DVR-K12
- Pioneer DVR-S201 (*)
- Plextor DVDR PX-504A
- Plextor DVDR PX-708A
- Plextor DVDR PX-712A
- Plextor DVDR PX-716A
- Plextor DVDR PX-740A
- Plextor DVDR PX-750A
- Plextor DVDR PX-755A
- Plextor DVDR PX-800A
- Plextor DVDR PX-810A
- Sony DVD RW DRU-500A
- Sony DVD RW DRU-510A
- Sony DVD RW DRU-530A
- Sony DVD RW DRU-700A
- Sony DVD RW DW-D22A
- Sony DVD RW DW-Q30A
- Sony DVD RW DW-U10A
- Teac DV-W50E
- Teac DV-W58D
- Teac DV-W516D
- Teac DV-W516E
- Teac DV-W5000
- Toshiba SD-W1101 (*, single lun mode)
- Toshiba SD-W1111 (*, single lun mode)

(*) These drives must be connected to a separate SCSI bus.

Tested iSCSI, FibreChannel and SAS Hardware

iSCSI Bridges

- ATTO iPBridge 1550D
- Paralon iS550 iSCSI Bridge

FibreChannel Bridge

- CROSSROADS 4250 Storage Router

FibreChannel Host Bus Adapters

- Emulex LP8000
- ATTO ExpressPCI FC SW
- Qlogic SANblade

SAS Host Bus Adapters

- LSI SAS 3801e
- LSI SAS 9200-8e

System Requirements

Contents

Operating Systems

Supported operating systems are:
- Windows Server 2012 R2
- Windows Server 2012
- Windows Server 2008 SP2 and 2008 R2 SP1
- Windows Server 2003 SP2 and 2003 R2 SP2
- Windows 8.1 (Windows 8.1 RT is not supported)
- Windows 8 (Windows 8 RT is not supported)
- Windows 7 SP1 (Professional, Ultimate and Enterprise)
- Windows Vista SP2 (Business, Ultimate and Enterprise)
- Windows XP Professional SP3

Both, 32 bit and 64 bit (x64) versions of these operating systems are supported by the respective 32 bit or 64 bit versions of PoINT Jukebox Manager.

The .NET Framework 2.0, 3.0 or 3.5 is required. This framework is an optional component of Windows XP and Windows Server 2003 (R2) and must be installed there before installing PoINT Jukebox Manager. Windows Server 2008 (R2), Windows Vista and Windows 7 include that framework by default. Windows 8 and Windows Server 2012 include .NET Framework 3.5, but it is not enabled by default.
Note that the .NET Frameworks 4 and later do not include the previous Frameworks!

Hardware Requirements

Intel Pentium based system or a compatible processor with at least 2.0 GHz (or a multi core processor).

For 32 Bit Windows operating systems the minimum requirement is 4 GByte RAM. On 64 Bit Windows operating systems 8 GByte RAM are required.

Hard Disk Space

Note that the hard disk used to store images and the database must not be encrypted or compressed.

Program Files
The program files require about 100 MByte of hard disk space on the system partition.

Database / Read & Directory Cache
NTFS formatted hard disk partition with space to store the complete directory structure of all files and directories which will be managed by PoINT Jukebox Manager. The following formula is an estimation for the required space for the directory cache in bytes when not using Volume Sets:

(512 * NumDirs) + (128 * (NumDirs + NumFiles))

When using Volume Sets, the calculated space must be multiplied by 2.

<NumDirs> and <NumFiles> are the total number of files and directories stored in the jukebox.

Because PoINT Jukebox Manager requires one entry for the size of Read & Directory Cache, the size for an optional Read Cache must be added to the calculated Directory Cache size.

Write Cache
Hard disk space required to cache at least one complete optical disc, if write cache should be used.

Dynamic Image Recording
When using Dynamic Image Recording (recommended for CD-R, DVD-R, DVD+R and BD) or Mirroring, at least two recording drives are required per jukebox (except single drives). Additionally, hard disk space to cache at least 3 media is required.
Attention: The administrator should be aware of the fact that data that is not yet migrated to optical media is stored on hard disk. Therefore it is strongly recommended to use a RAID system to store the buffered data.

SCSI Subsystem

The SCSI adapters connected to hard disks and optical drives shall be PCI bus-master adapters. This version has been tested with Adaptec and LSILOGIC Ultra and Ultra160 adapters.

In case of recorder drives which do not support Buffer Underrun Protection not more than 4 recorder drives shall be connected to one SCSI bus.

SCSI hard disks shall not be connected to the same SCSI bus as recorder drives.

To ensure best reliablity of the SCSI subsystem we recommend to connect recorder drives (CD/DVD/BD, MO, UDO) and other devices (hard disk, CD/DVD reader drives, jukebox robotic) to separate SCSI buses.

Contact Information

Address:
PoINT Software & Systems GmbH
Eiserfelder Str. 316
57080 Siegen, Germany

FAX:
+49 271 3841 151

E-Mail:
sales@point.de (sales and product related inquiries)
info@point.de (general inquiries)

WWW:
www.point.de

License Information
Possession, use, duplication or dissemination of this documentation as well as the software described in this documentation is authorised only pursuant to a valid written license from PoINT Software & Systems GmbH or an authorised sublicensor.

Disclaimer
PoINT Software & Systems GmbH believes the Information included in this publication is accurate as of the date of publication, it is subject to change without notice. PoINT Software & Systems GmbH is not responsible for any inadvertent errors. PoINT Software & Systems GmbH makes no representations that the use of its products in the manner described in this document will not infringe on existing or future patent rights, nor do the descriptions contained in this document imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.

Besides "PoINT Jukebox Manager" the production of a perfect Disc requires a well configured System environment with a working Recording Device and a flawless Medium. Therefore PoINT Software & Systems GmbH does not warrant in any case that a Disc recorded with the "PoINT Jukebox Manager" software is readable without errors. It is the obligation of the user of "PoINT Jukebox Manager" to ensure correct recording by proof reading techniques.